Urgent Messages

During the week of May 26-29, Seagirt Marine Terminal will begin operations at 0600. The Main Gate hours will be 0600-1645.


Port of Baltimore - Seagirt Marine Terminal Stakeholders: During the week of May 26-29, Seagirt Marine Terminal will begin operations at 0600. The Main Gate hours will be 0600-1645. The New Vail Street Gate hours will remain 0700-1600. We will continue to monitor the situation and adjust terminal hours as conditions change. As a reminder, Seagirt Marine Terminal will be closed on Monday, May 25 in observance of Memorial Day. Thank you for your continued support.

5/21/2020 7:24:51 AM

TRAC/Metro: 20' - 17, 40' - 33, 45' - 11 DCLI: 20' - 4, 40' - 2, 45' - 1


TRAC/Metro: 20' - 17, 40' - 33, 45' - 11 DCLI: 20' - 4, 40' - 2, 45' - 1

5/22/2020 5:17:15 AM

*New Customer Support Portal*


As part of our continuous effort to provide the best possible Customer Service, Ports America Chesapeake is pleased to announce the launch of our new Customer Support Contact Form. Our goal is to answer your questions and resolve issues as quickly as possible by submitting your cases directly to the departments responsible for handing them. We encourage all brokers, forwarders, ocean carriers, dispatchers, BCO’s, etc. to initiate communication with the terminal using this method. This form is accessible at www.pachesapeake.com. We kindly ask that all required fields are entered correctly in order for the issue to be addressed promptly. You will receive a response to the email address provided and the communication will then continue via email until the case is resolved. As Ports America Chesapeake, we strive to provide outstanding customer service to our customers and vendors and we would like to thank everyone for their continued support as we implement new services to our community.

5/21/2020 6:07:02 AM

ATTENTION DRIVERS


For Customer Service, text your trouble ticket # or reason to 410-649-7769 Reasons to text include:  Assistance resolving a trouble ticket  Dropping off hazmat paperwork  Any out of gauge cargo  Customs validation documents

4/24/2020 6:35:54 AM

Interchange Policy Reminder


There is a $120.76 processing fee for all containers that are removed from the terminal without a completed interchange ticket. The processing fee will be owed prior to the container being accepted back into the terminal. Progressive disciplinary action will be taken for Motor Carriers that do not follow this process.

12/16/2019 5:25:02 AM

ATTENTION DRIVERS: Text code PACINFO to 555888 to receive terminal alerts!


ATTENTION DRIVERS: Text code PACINFO to 555888 to receive terminal alerts! Be the first to know empty depot info, specific yard location alerts, traffic pattern changes, gate updates, and more!

6/14/2019 7:30:20 AM